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Terms and Conditions
These Terms and Conditions govern your use of this website. Please read them before using the site. By accessing or browsing any page here, you agree to be bound by them. If you do not accept them, please do not use the site.
About this website
This website provides information about the Derila Ergo pillow along with guides on sleep, posture and related topics. We are not the manufacturer of the product. Order processing, payment handling and shipping are carried out by our fulfilment partner, and customer support for orders, deliveries and refunds is handled by us at the support address published on this site.
Use of the site
You may read, print and share the content on this site for your own personal, non commercial use. You may not republish it, sell it, sublicense it, reproduce it in bulk, or present it as your own work. You may not use the site in any way that damages it, interferes with anyone else's use of it, or breaks any applicable law.
Automated scraping, harvesting or bulk downloading of content is not permitted without our written consent. Attempting to gain unauthorised access to the site, its servers or any connected system is prohibited and may be unlawful.
Intellectual property
Unless stated otherwise, the written content, layout, design and code of this site are owned by us or licensed to us. Product names, brand names, logos and trademarks referenced on this site remain the property of their respective owners, and their use here is for identification and descriptive purposes only. Their appearance does not imply any endorsement of this site by those owners.
Accuracy of information
We make a genuine effort to keep the information on this site accurate and current, including product specifications, prices, discounts and availability. Even so, all of these can change without notice, and errors are possible. Prices and promotional offers shown here are indicative. The price and terms shown on the merchant's checkout page at the moment of purchase are the ones that apply, and you should always confirm details there before buying.
No professional advice
Nothing on this site constitutes medical, health, legal or financial advice. Content about sleep, posture, neck pain, snoring and related subjects is general information for a general audience and is not a substitute for individual assessment by a qualified professional. Never delay seeking or disregard professional medical advice because of something you read here. Please read our Disclaimer in full.
Affiliate relationships
This site participates in affiliate programs. Links to products may be affiliate links, and we may earn a commission if you buy through them at no extra cost to you. This relationship is disclosed clearly in the footer of every page and does not change the price you pay. We aim to describe products accurately regardless of commercial arrangements, and we include limitations and drawbacks where they exist.
Third party links
The site contains links to external websites that we do not control. We provide these links for convenience and their inclusion does not imply endorsement of everything on those sites. We are not responsible for the content, accuracy, availability or practices of any external site, and visiting them is at your own risk.
Limitation of liability
The site is provided on an as is and as available basis, without warranties of any kind, whether express or implied. We do not warrant that the site will be uninterrupted, error free, free of viruses, or that any defect will be corrected.
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential or special loss or damage arising from your use of the site or from reliance on any information published here. This includes, without limitation, loss of profit, loss of data, personal injury and any dissatisfaction with a product purchased from a third party merchant. Nothing in these terms excludes liability that cannot lawfully be excluded.
Purchases, delivery and returns
Orders placed through this site are fulfilled by our order processing and shipping partner. Questions about an order, a payment, a delivery, a damaged item or a refund should be sent to support@derilaergo.com and we will handle them. Refund eligibility, timeframes and the 60 night guarantee are set out in full on our Refund Policy page, which forms part of these terms.
Testimonials and reviews
Customer testimonials and ratings displayed on this site reflect the experiences of individual people and are not a guarantee that you will have the same experience. Results with any sleep product vary from person to person depending on body size, sleeping position, mattress, existing conditions and many other factors. Statistics presented as customer feedback are self reported and are not the results of clinical trials.
Indemnity
You agree to indemnify and hold us harmless from any claim, demand, loss or expense, including reasonable legal fees, arising out of your misuse of this site or your breach of these terms.
Changes to these terms
We may revise these terms at any time by updating this page, and the revised version takes effect when it is posted. Please check back periodically. Continued use of the site after changes are posted constitutes acceptance of them.
Governing law
These terms are governed by the laws of the United States and of the state in which the site operator is established, without regard to conflict of law principles. Any dispute arising from these terms or from use of this site shall be subject to the exclusive jurisdiction of the courts of that state.
Severability
If any provision of these terms is found to be unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall continue in full force.
Other policies
Questions about this page? Write to us at support@derilaergo.com or use the contact form. We reply to every message within one to two business days.