Privacy Policy

🗓️ Last updated: August 31, 2026

This Privacy Policy explains what information this website collects, why it is collected, how it is used and what choices you have about it. We have tried to write it in plain English rather than legal boilerplate, because a policy nobody can read protects nobody.

By using this website you agree to the practices described here. If you do not agree with them, please stop using the site. This policy applies to this website only and does not cover the practices of any third party website you reach by following a link from here, including the merchant that processes any purchase you make.

Who we are

This site provides information about the Derila Ergo pillow and related sleep topics. We are not the manufacturer of the product. When you click a purchase link you are taken to a secure checkout operated by our order processing partner, and the information you enter there, including your payment and delivery details, is handled under that partner's own privacy policy. We never see or store your card details.

Information collected automatically

Like almost every website, our servers and analytics tools record certain technical information whenever a page is loaded. This typically includes your IP address, browser type and version, operating system, screen size, the pages you viewed, how long you spent on them, the site or search engine that referred you, and the approximate geographic region your connection originates from. This information is aggregated and is used to understand which content is useful, to identify broken pages and to keep the site working properly on the devices people actually use.

We do not attempt to identify individual visitors from this technical data, and we do not combine it with any other source to build a personal profile of you.

Information you give us voluntarily

If you contact us through the contact form or by email, we receive whatever information you choose to include, which usually means your name, your email address and the content of your message. We use it only to respond to you and to keep a record of the conversation in case you write again. We do not add contact form submissions to any marketing list without your explicit agreement.

Cookies and similar technologies

Cookies are small text files stored by your browser. This site may use them for a small number of purposes. Strictly necessary cookies keep basic functions working, such as remembering that you have dismissed a notice. Analytics cookies help us count visits and understand which pages are read. Affiliate tracking cookies are set when you click through to a merchant, and they allow that merchant to attribute your visit to this site so that a commission can be credited.

You can control cookies through your browser settings, including blocking them entirely or deleting existing ones. Blocking cookies will not stop you reading this site, though it may affect some conveniences. Most browsers also offer a private or incognito mode that discards cookies when you close the window.

Third party services

We use a small number of third party services that may collect information under their own policies. These typically include a web analytics provider to measure traffic, a web font provider to serve typefaces, a content delivery network to serve files quickly, and affiliate tracking platforms that record referrals. Each of these operates under its own privacy policy, and we encourage you to read the policies of any service you are concerned about.

Affiliate links and how we are paid

This site contains affiliate links. If you click one and go on to make a purchase, we may receive a commission from the merchant at no additional cost to you. The price you pay is the same whether you arrive through our link or find the product any other way. For this to work, the merchant sets a tracking cookie that records that you arrived from this site. That cookie does not give us access to your payment details, your address, or any other information you enter on the merchant's site.

What we do not do

We do not sell, rent or trade your personal information to anyone. We do not send unsolicited marketing email. We do not collect or store payment card details on this website, because checkout is handled on our processing partner's secure system. We do not knowingly collect information from children under the age of thirteen, and if we learn that we have inadvertently done so we will delete it promptly.

Data retention

Contact form messages and email correspondence are kept for as long as is useful for supporting you and then deleted. Aggregated analytics data is retained according to the retention settings of the analytics provider, typically between fourteen and twenty six months. We do not maintain a separate long term database of visitor records.

Your rights

Depending on where you live, you may have specific rights over your personal information. Residents of California have rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to request deletion, the right to opt out of any sale of personal information, which in our case is straightforward because we do not sell it, and the right not to be discriminated against for exercising these rights. Residents of the European Economic Area and the United Kingdom have rights under the General Data Protection Regulation, including access, correction, erasure, restriction, portability and objection.

To exercise any of these rights, write to us using the address at the bottom of this page and tell us what you would like us to do. We will respond within thirty days. We may need to ask a question or two to confirm your identity before acting on a request, purely so that we do not act on a request made by someone else about your information.

Security

This site is served over an encrypted HTTPS connection, and we take reasonable technical measures to protect the limited information we hold. No method of transmission or storage on the internet is completely secure, however, and we cannot guarantee absolute security. Please do not send sensitive personal information, financial details or medical information through the contact form.

Links to other sites

This site links to external websites, including the merchant where the product is sold and occasional references to other resources. We are not responsible for the content, privacy practices or accuracy of any site we link to. Once you leave this site, this policy no longer applies.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the date at the top of this page. Material changes will be made obvious rather than slipped in quietly. Continuing to use the site after a change means you accept the revised policy.