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Disclaimer
In short: the Derila Ergo is a comfort and support product, not a medical device. Nothing on this website is intended to diagnose, treat, cure or prevent any disease or condition. If you have a diagnosed neck, back, spinal or sleep condition, or you are experiencing pain that concerns you, speak with a qualified healthcare professional rather than relying on anything you read here.
General information only
Everything published on this website, including articles about pillow height, neck pain, sleep position, snoring and product care, is general information written for a general audience. It cannot take account of your age, your medical history, your body proportions, your existing conditions or any medication you take. It is not personalised advice and should not be treated as though it were.
Not medical advice
We are not doctors, physical therapists, chiropractors or sleep clinicians, and this site does not establish any professional relationship with you. Information here about causes of neck pain, sleeping positions or snoring is offered to help you ask better questions and make more informed choices, not to replace an examination by someone qualified to give you one.
Always seek the advice of a physician or another qualified health provider with any questions you have about a medical condition. Never disregard professional medical advice or delay seeking it because of something you read on this website. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.
Specific situations that need a professional
Please consult a healthcare professional before changing your sleep setup if you have a diagnosed cervical spine condition, a disc problem, arthritis affecting the neck or shoulders, or any spinal injury. The same applies if you are recovering from surgery, if you are pregnant, or if you are managing a chronic pain condition.
Certain symptoms should always be assessed rather than self managed. These include neck pain that radiates down an arm, numbness or weakness in a hand that does not resolve within a minute or two of waking, pain following any fall or impact, pain accompanied by fever or unexplained weight loss, and stiffness that steadily worsens over weeks rather than fluctuating. A pillow is not an answer to any of those.
Snoring and sleep apnea
Content on this site about positional snoring describes how sleeping position and head alignment can affect airway geometry. It does not describe a treatment for obstructive sleep apnea, which is a serious medical condition requiring diagnosis and management by a clinician. No pillow, contoured or otherwise, treats sleep apnea. Loud snoring accompanied by gasping, choking, pauses in breathing or persistent daytime exhaustion should be evaluated properly.
Individual results vary
Testimonials, reviews and statistics on this site reflect the experiences of individual customers as reported by them. They are not a promise or a guarantee of any particular outcome. Sleep is influenced by a long list of factors including mattress, room temperature, stress, caffeine, alcohol, medication, medical conditions and simple individual variation. Two people using the same pillow can have entirely different experiences and both be reporting honestly.
Percentages presented as customer feedback are drawn from self reported surveys rather than from controlled clinical research, and should be read as an indication of general satisfaction rather than as scientific evidence.
Product information
Product descriptions, specifications, dimensions, materials and certifications on this site are believed to be accurate at the time of writing but may change without notice as manufacturers revise their products. Always check the current specification on the merchant's page before purchasing. Where measurements are given, they are approximate and may vary slightly between production batches.
Affiliate disclosure
This website is monetised through affiliate links. If you click a product link and make a purchase, we may earn a commission at no additional cost to you. This is disclosed on every page. We aim to present products honestly, including their limitations, and nothing on this site should be read as an impartial third party endorsement free of commercial interest. You should do your own research and read reviews from multiple sources before buying anything.
External links
Links to third party websites are provided for convenience. We do not control those sites and are not responsible for their content, accuracy or practices. A link does not constitute an endorsement of everything on the linked site.
No guarantee of results
We make no representation or warranty that following any suggestion on this site will improve your sleep, reduce your pain or produce any other outcome. You use this information at your own discretion and at your own risk, and you accept full responsibility for decisions you make about your own health and your own bedding.
Other policies
Questions about this page? Write to us at support@derilaergo.com or use the contact form. We reply to every message within one to two business days.